Privacy policy

Last updated: July 25, 2025

At Crumbs Theory, a bakery, we're committed to providing you with a delightful shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services ("Services"). Crumbs Theory operates this store and website, including all related information, content, features, tools, products, and services, to offer you a curated shopping experience. We're powered by Shopify, which helps us bring these Services to you.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described here. If there's any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern how your personal information is collected, processed, and disclosed.

Personal Information We Collect or Process

When we say "personal information," we mean information that identifies you or can be reasonably linked to you. This doesn't include anonymous or de-identified information. Depending on how you interact with our Services, where you live, and as allowed by law, we may collect or process the following:

  • Contact details: Your name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Credit card, debit card, and financial account numbers, payment card details, transaction specifics, payment method, payment confirmation, and other payment information.

  • Account information: Your username, password, security questions, preferences, and settings.

  • Transaction information: Items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, along with your past transactions.

  • Communications with us: Information you provide when contacting us, for example, for customer support.

  • Device information: Details about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information: How and when you interact with or navigate our Services.

Sources of Personal Information

We may collect your personal information from these sources:

  • Directly from you: When you create an account, use our Services, communicate with us, or otherwise provide information.

  • Automatically through the Services: From your device when you use our products or services or visit our websites, and through cookies and similar technologies.

  • From our service providers: When they collect or process your personal information on our behalf to enable certain technologies.

  • From our partners or other third parties.

How We Use Your Personal Information

We use your personal information for the following purposes, depending on your interaction with us and the Services you use:

  • Provide, Tailor, and Improve the Services: To fulfill our contract with you, process payments, manage orders, remember your preferences, send account-related notifications, handle purchases, returns, or exchanges, create and manage your account, arrange shipping, facilitate returns and exchanges, allow reviews, and create a customized shopping experience (like recommending products based on your purchases). This also includes tailoring and improving our Services.

  • Marketing and Advertising: To send you marketing, advertising, and promotional communications via email, text message, or postal mail, and to show you online advertisements for products or services on our Services or other websites, based on your past purchases or activity.

  • Security and Fraud Prevention: To authenticate your account, ensure a secure payment and shopping experience, detect and investigate fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our services. If you register an account, you're responsible for keeping your credentials safe. We strongly advise against sharing your username, password, or other access details.

  • Communicating with You: To provide customer support, respond to your inquiries, offer effective services, and maintain our business relationship.

  • Legal Reasons: To comply with applicable law, respond to legal processes (including law enforcement or government requests), investigate potential or actual litigation, and enforce our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, in line with this Privacy Policy:

  • With Shopify, vendors, and other third parties: Who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners: To provide marketing services and advertise to you. For instance, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our partners will use your information according to their own privacy notices. Depending on where you live, you may have the right to opt out of us sharing your information for targeted advertising based on your online activity.

  • When you direct, request, or consent: To our disclosure of certain information to third parties, such as for shipping products or through your use of social media widgets or login integrations.

  • With our affiliates or within our corporate group.

  • In connection with business transactions: Such as a merger or bankruptcy, to comply with legal obligations (including subpoenas or search warrants), to enforce terms of service or policies, and to protect or defend our Services, our rights, and the rights of our users or others.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them for you. Information you submit will be transmitted to and shared with Shopify and third parties (potentially in other countries) to facilitate and enhance the Services. Additionally, to protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data from your interactions with our Store, other merchants, and Shopify. For these features, Shopify may use personal information from your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information and handling requests related to its use for these purposes. For more on how Shopify uses your personal information and your rights, please visit the Shopify Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal information via the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may include links to websites or online platforms operated by third parties. If you follow these links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee or take responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of their information. Information you share on public or semi-public venues, like third-party social networking platforms, may also be viewable by other users of our Services and/or those third-party platforms without limitation on its use by us or a third party. Our inclusion of such links does not imply endorsement of their content or their owners/operators, unless explicitly stated on our Services.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, please contact us at support@thesevenisles.in to request its deletion. As of the "Last updated" date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are completely perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure during transit. We recommend avoiding unsecure channels for sensitive or confidential information.

How long we keep your personal information depends on factors like maintaining your account, providing Services, complying with legal obligations, resolving disputes, or enforcing contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights aren't absolute, may only apply in certain situations, and we may decline your request as permitted by law.

  • Right to Access / Know: You may request access to the personal information we hold about you.

  • Right to Delete: You may request that we delete personal information we maintain about you.

  • Right to Correct: You may request that we correct inaccurate personal information we maintain about you.

  • Right of Portability: You may have the right to receive a copy of your personal information and request its transfer to a third party, under certain circumstances and with exceptions.

  • Managing Communication Preferences: We may send you promotional emails. You can opt out at any time using the unsubscribe option in our emails. Even if you opt out, we may still send non-promotional emails related to your account or orders.

You can exercise any of these rights where indicated on our Services or by contacting us at support@thesevenisles.in. For more details on how Shopify uses your personal information and your rights (including those related to data processed by Shopify), visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing your requests, as permitted or required by law. You may designate an authorized agent to make requests on your behalf. Before accepting such a request, we'll require proof of your authorization, and we may need you to verify your identity directly with us. We will respond to your request promptly, as required by law.

Complaints

If you have complaints about how we process your personal information, please contact us at support@thesevenisles.in. Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Trade Name: Seven Isles LLP

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at support@thesevenisles.in.