Shipping policy
Shipping Policy
Thanks for choosing Crumbs Theory! Here's what you need to know about our shipping:
We aim to process and ship all orders as quickly as possible, typically within 1-3 business days of your purchase. Please note that processing times might be longer during peak seasons or holidays.
Shipping Methods and Delivery Estimates
We offer various shipping options to meet your needs. You'll see the available methods and their estimated delivery times at checkout. Keep in mind that these are estimates only and are not guaranteed.
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control (such as extreme weather, natural disasters, or other unforeseen circumstances).
Shipping Costs
Shipping costs are calculated based on your order's weight, dimensions, destination, and the shipping method you select. You'll see the exact shipping cost before you complete your purchase.
Order Tracking
Once your order has shipped, we'll send you a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery through the carrier's website.
Incorrect Address and Unclaimed Packages
Please ensure your shipping address is correct and complete at the time of purchase. We are not responsible for orders shipped to incorrectly provided addresses. If a package is returned to us due to an incorrect address or if it's unclaimed, you may be responsible for re-shipping fees.
Damages During Shipping
We take great care in packaging our delicious bakery items. However, if your order arrives damaged, please contact us immediately at support@thesevenisles.in with photos of the damaged items and packaging. This will help us assess the issue and work towards a resolution.
Trade Name: Seven Isles LLP